Who we are
Justaline Dear is a micro-business, started in 2021 and specialising in the research and sale of old postcards and related ephemera. We aim to care for your personal information as we would wish ours to be cared for. To this end, we regularly review and amend our privacy policy in line with best practices. This privacy policy was last updated on 18th September 2021.
Our contact details
Email: admin@justalinedear.com
Website: www.justalinedear.com
The type of personal information we collect
We currently collect and process contact data in order to better understand and engage with our customer base and to process orders. The information that we collect may include:
- social media profiles
- email addresses
- postal addresses
- contact numbers
- customer financial information (only for order processing)
- online analytics
How we get personal information and why we have it
We collect personal information from you that you provide in our contact and order forms, emails to us, and through social media engagement. If you order from us, we will collect your information in order to process your order, deliver your goods and ensure you are happy with our service.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To engage with our online content
- To subscribe to our online services
- To place an order with us
We may also receive and share personal information indirectly from organisations that support us to:
- Inform and improve our sales and marketing activity
- Prevent spam or illegal activity
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent*
(b) We have a contractual obligation
(c) We have a legitimate interest
*You are able to remove your consent at any time. You can do this by emailing admin@justaline.co.uk
How we store your personal information
We keep your personal information on our secure computers and cloud-based servers. We will update your information regularly whenever you are in contact with us and if we do not hear from you, we will, in any case, contact you at least once a year to check that you are happy for us to continue storing your information. If we do not hear from you after this time we will delete your information from our records.
We may continue to hold any information that allows us to prevent spam, trolling or illegal activity for as long as necessary.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Please send an email to admin@justalinedear.com if you wish to make a request. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at admin@justalinedear.com
You can also complain to the ICO if you are unhappy with how we have used your data.
ICO website: https://www.ico.org.uk
Further Details
Below you can find specific details about some of the processes we use to collect and process personal information.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Email us at: admin@justaline.co.uk
Where we send your data
Visitor comments may be checked through an automated spam detection service.